From endless emails and texts to social media posts and proposals, today’s entrepreneurs and small business owners are used to communicating online non-stop. And as content continues to be king — or queen, depending on who you ask! — the pressure is on to crank out large quantities of copy to get your brand in front of as many potential customers as possible.
(more…)
Have you ever wondered which is more important to the success of your business: retaining clients or finding new ones? Acquiring new customers is necessary to your long-term business plan as new clients fuel your business forward. However, it is critical, especially for established businesses, to also focus on customer retention. This is often an untapped resource that has many benefits to your overall business growth strategy.
Once you have invested all that time and money into acquiring new customers, maximize that investment by retaining them.
(more…)